Couples Therapy and Relationship Counselling Online and in West Hampstead North London

My name is Dawn Kaffel, welcome to my practice. I have been working as a relationship therapist and couples counsellor for over twenty years. I see clients face to face from my practice in West Hampstead, North West London and work Online via Zoom with clients from all parts of the world.


I believe we all want the very best relationship we can possibly have. Unfortunately, we are often left disappointed and feel let down.


As a highly experienced and professionally qualified couple and relationship counsellor I feel I offer my clients an opportunity to discuss and understand more clearly what is not working and why. My aim is to help them work towards making positive changes that will improve and enhance their partnership.


With this in mind, I often integrate Emotionally Focused Therapy (EFT) into my work. This process helps make sense of relationship distress and helps clients understand and change negative patterns into more secure and safe connections. By using a series of steps that were developed by Dr Susan Johnson in Canada, couples learn to reconnect and work towards a stronger emotional bond. Please click here to see a short video of Dr Johnson speaking about EFT.


A relationship doesn’t need to be in crisis for you to come for counselling. Having a non-judgemental safe space to think and reflect on what we want from our lives and relationships with an experienced couples counsellor can really help to clarify and facilitate change.

Online Counselling

My counselling services have always included the option to work together online. This has been in recognition of the fact that some clients have difficulties in attending regular face to face sessions. When the pandemic made it impossible to work face-to-face, I began working solely online.

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Couples Counselling

Most of us want to have a fulfilling and satisfying relationship with a partner and can become disillusioned and confused when things feel as if they are going wrong. Counselling provides a safe setting for couples and individuals to discuss the way they feel and behave toward one another, and to look at how their difficulties have arisen.

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Blog topic for the month

Keeping the feel-good factor in our relationships
September to me often feels like January.  It’s the start of real change as summer holidays fade into the background, darker evenings are creeping in and its back to work and our old routines. As we start to make these adjustments, perhaps this is also the time to reflect on our relationship with our partners […]

My Work

Working as a Couples Counsellor for the past twenty years has given me an insight into the importance of helping couples sustain a more stable, fulfilling relationship that works for them and grows strong over time. Counselling offers the time and space to reflect and explore how to do this by communicating more effectively.

Read more about 'My Work'.

Get in touch

If you'd like to arrange a session or if you have any questions before you go ahead, please get in touch using the form below You can also call me on 07976 403741.


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